Frequently asked questions
Understand your options. Plan your next step.
Answers about refrigeration, qualification, thermal mapping, and ongoing environmental monitoring.
What does Celsius Smart Technical Services LLC do?
We are a UAE-based technical service provider specializing in refrigeration, cold room design and installation, thermal mapping, qualification, and real-time temperature and humidity monitoring. We also provide dehumidification, calibration, maintenance, and HVAC technical services.
Which industries do you serve?
Our core focus is pharmaceutical, life sciences, and food operations. Our services also support the environmental-control requirements of warehouses, laboratories, logistics facilities, and industrial settings.
Can Celsius support a new cold room from design onward?
Yes. Our refrigeration scope covers design, supply, installation, commissioning, and maintenance of cold and chiller rooms and specialized systems. We work with refrigeration brands including Copeland and BITZER and install Munters dehumidification systems from Sweden for humidity control.
What is temperature mapping?
Thermal mapping measures temperature conditions at multiple locations over time. It helps identify variations, assess environmental uniformity and stability, and establish suitable monitoring locations. Our mapping and validation services follow applicable WHO guidelines and GDP principles, with the study scope defined around the system and its intended use.
What are IQ, OQ, and PQ?
Installation Qualification (IQ) verifies installation against approved specifications and requirements. Operational Qualification (OQ) verifies intended operation under defined conditions. Performance Qualification (PQ) evaluates performance under actual or representative operating conditions, including temperature distribution and stability.
How does real-time monitoring help after thermal mapping?
Following installation, qualification, and mapping, continuous temperature and humidity monitoring helps your team track ongoing conditions in warehouses, cold rooms, refrigerators, and freezers. Solutions including DicksonOne from the USA offer timely email, SMS, and telephone alerts, subject to the selected system configuration.
Can monitoring support electronic-record and audit requirements?
Solutions with applicable 21 CFR Part 11-compliant features can support electronic records, data integrity, traceability, and audit readiness when appropriately configured and validated for their intended use. Requirements should be assessed for the selected system and application; these features do not guarantee regulatory compliance.

